Privacy Policy

What data do we collect?

When you book a stay, contact us or visit our website, we may process the following data:

• Identification and contact details: Surname, first name, address, telephone number and email address.

• Booking details: Arrival and departure dates, number of guests and any specific preferences.

• Payment details: Information necessary for processing the payment and the deposit.

‍ ‍‍Why do we collect this data?

‍ ‍We process your personal data exclusively for the following purposes:

• Performance of the contract: To register and confirm your booking, and to make the necessary administrative and practical arrangements for your stay.

• Legal obligations: To comply with local government requirements, such as the mandatory registration of tourists (the guest register).

• Communication: To inform you about your stay or to answer your questions.

How long do we keep your data?

‍ We do not keep your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected, or to comply with statutory (tax and administrative) retention obligations.

Sharing data with third parties

‍ We never sell your data to third parties. We only share your data with external parties where this is strictly necessary for the provision of our services:

• Smoobu: Our software partner for managing bookings.

• Payment providers (Stripe): For the secure processing of your online payments.

• Local authorities: Where legally required for tourist registration or levies.

‍Your rights

‍You have the right to access, correct or have your personal data deleted at any time. You also have the right to withdraw any consent you may have given for the processing of your data.

‍ ‍If you have any questions about our data policy or wish to exercise your rights, please contact us at: email: contact@b-side-brugge.com